SALES & TICKETING MANAGER Royal Court Theatre Deadline 10am Mon 7th Nov 2016

The Royal Court is the home of the English Stage Company Limited (ESC) and is the UK’s leading theatre dedicated to new writing.

Up to 16 plays a year are staged between two theatre spaces (the Jerwood Theatre Downstairs and the Jerwood Theatre Upstairs) at the Royal Court’s home on Sloane Square. Over 100,000 people visit the Royal Court every year and over 100,000 more see our work elsewhere, including transfers to the West End and New York, National and International touring, online projects and London residencies in Tottenham and Pimlico.

A significant amount of play development activity takes place year-round. This work aims to find and nurture the most talented new writers and develop the highest quality plays, for which the Royal Court is internationally renowned. There is an ongoing programme of writers’ attachments, readings, workshops and playwriting groups.

The Royal Court Theatre also has two commercial subsidiaries, Royal Court Theatre Productions Ltd (RCTP), which facilitates the transfer of Royal Court productions to the West End and ESC Catering Limited set up to run the catering operation at the theatre.
The Royal Court is the home of the English Stage Company Limited (ESC) and is the UK’s leading theatre dedicated to new writing.

Applications are invited for the post of: Sales & Ticketing Manager

  • Responsible to: Head of Marketing & Sales
  • Responsible for:    Box Office Manager and Bookshop Manager


As part of a wider communication team, the Sales Manager will support the Head of Marketing and Sales in developing ticketing strategies that drive income and audience development and wider sales initiatives, including the development of the website, management of the bookshop, collaborations with the Bar and Kitchen and the Royal Court’s Friends Scheme.

The Sales and Ticketing Manager oversees a team consisting of the Box Office Manager and Bookshop Manager, taking a longer term analytical sales approach and supervising the Box Office Manager who will lead on the more day to day operational activities.


  • At least two years’ experience working in a similar role in an arts or ticketing organisation.
  • Extensive experience using Spektrix to analyse and interpret data.
  • An analytical, commercial and strategic thinker who is able to see the bigger picture as well as managing the day to day.
  • A professional and courteous attitude, with the ability to communicate effectively with a wide range of people and stakeholders, with tact and discretion.
  • Pro-active and self-motivated with the ability to prioritise and work effectively across a number of campaigns and tasks
  • Previous experience of Line Management
  • Meticulous attention to accuracy and detail
  • Hard working with an ability to work supportively as part of a small team and equally across an organisation
  • Excellent written and verbal communication skills.
  • Excellent organisational and admin skills
  • Strong IT skills including advanced knowledge of Excel and database packages
  • Understanding of the issues facing a contemporary arts organisation
  • Knowledge of and interest in new writing and the Royal Court.

Closing date for applications: 10am Monday 7th November

First round interviews will be held on Friday 11th November

The Royal Court is committed to being an Equal Opportunities Employer and encourages applications from minority ethnic and disabled groups, as they are under-represented amongst our staff.

To find out more go to The Royal Court website


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